Privacy Policy

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Privacy Policy

Effective Date: 06 October 2025

Thank you for visiting our website. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

*   Contact Information: Name, address, email address, and phone number.

*   Order Information: Details of the products you purchase, delivery address, and payment information.

*   Marketing Information: Preferences for receiving marketing communications.

*   Technical Information: IP address, browser type, and device information.

How We May Use Your Information

We use your information for the following purposes:

*   Order Processing and Delivery: To fulfil your orders, process payments, and arrange for delivery.

*   Customer Support: To respond to your inquiries and provide customer service.

*   Marketing Communications: To send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.

*   Website Improvement: To analyze website usage and improve our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure.

Sharing Your Information

We may share your information with:

*   Service Providers: Third-party companies that assist us with payment processing, delivery, and marketing.

*   Legal Compliance: When required by law or to protect our rights.

Your Rights

You have the right to:

*   Access your personal information.

*   Correct inaccuracies in your personal information.

*   Request deletion of your personal information.

*   Opt out of marketing communications.

Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at rubylillysflorist@gmail.com.